COVID-19 and Our Promise to Patients
As you and your family watch the rapidly evolving public health concern surrounding coronavirus (COVID-19), I want to assure you that Genesis Pain is closely monitoring these developments and taking actions to protect the health and well being of our patients and staff.
With COVID-19 now officially declared a pandemic, we will not be seeing patients in the office. We will be conducting patient visits over the phone and/or video conferencing using Zoom.com. If you already have an office appointment, we will be calling the day before to remind you and explain how the visit will work.
Because of limited staff, there are 2 ways you may contact us: (Please tell us your name, date of birth, telephone number and how we can help.)
- Email us at: SBGroup@painandwellness.com
- Leaving a voicemail at 817-354-8697,
If you are currently scheduled for a procedure or need to schedule a procedure at Harris Southlake, all procedures and surgeries are postponed through 4/30/2020.
If you are currently scheduled for a procedure or need to schedule a procedure at ECLIPSE, all procedures and surgeries are postponed through 4/3/2020.
Your health is our priority. Across the practice, we are committed to taking all measures necessary to ensure the health and safety of you and your caregivers, our physicians and staff, and our communities. Please be patient with us as we work as we try to care for our patients during this challenging time.